A to Z - Persona-based BPM
Delivers BPM capabilities that are uniquely designed for each of the three specific personas that are critical to the success of the BPM initiative. These are the Builder – the developer of the system, the End User – individual using the application, and the Manager – the overseer of the system and the business.
Persona-based BPM leverages role-based research to deliver the tools, tasks and views to optimize the functionality of the BPM system for each persona. It dramatically improves the productivity of each user as they interact with the system based on their unique “viewPoint,” leveraging just the capabilities they need to do their job. As a result, individual productivity is dramatically improved and BPM projects experience faster time to business results.
Persona-based BPM is the first BPM system to focus on the ergonomics of the user experience. In other words, Persona-based BPM delivers an optimized user experience based on the study of how work is done and how to work better. Persona-based BPM delivers applications that are designed to optimize usability by providing a comfortable and efficient user experience.



Business Process Management